Shipping Policy

Welcome to Sainly.in — an exclusive platform by Sainly International.
We are committed to delivering every order with precision, transparency, and exceptional service.

🌍 Shipping

Sainly.in currently ships only within India.

For customers outside India, please place your orders on our international website:
👉 Sainly.com (for worldwide shipping)

📍 Shipping Origin

All domestic orders are processed and dispatched from:

Jaipur, Rajasthan – India (Primary Dispatch Location)

In certain cases, orders may be shipped from partnered fulfilment centers across India depending on availability.

🧵 Order Processing Time

Sainly offers two processing timelines depending on product type:

✅ 1. Ready-to-Ship Products

Processing Time: 1–4 business days
These items are already stocked and dispatched quickly.

✅ 2. Made-to-Order / Bespoke Items

Processing Time: 3–6 business days
These are specially crafted or customized and require extra production time.

Bulk / designer / special custom orders may require additional time — our team will inform you directly if applicable.

📦 Estimated Delivery Time (After Dispatch)

🇮🇳 Domestic Delivery (India)

Location Delivery Time
Metro Cities 3–6 business days
Non-Metro / Tier-2 Cities 4–7 business days
Remote / Hard-to-Reach Areas 5–9 business days

Delivery time may vary due to festivals, courier delays, weather, or operational issues.

🎁 Shipping Charges

✅ Free Shipping on All Prepaid Orders (India)
COD orders may include a small handling fee.

📮 Order Tracking

Once your order is dispatched, you will receive:

  • Tracking number

  • Courier partner details

  • Real-time tracking link

(Tracking may take 12–24 hours to activate after dispatch.)

📢 Possible Delays

Your order may be delayed due to:

  • Production delays (for made-to-order products)

  • Courier delays or service disruptions

  • Incorrect / incomplete address

  • Customer unavailability

  • Festive rush or natural conditions

Our team will keep you informed in case of any delays.

📞 Need Help? We’re Here for You

For any shipping or order-related assistance:

📧 admin@sainly.com
📱 +91 9116617473
💬 WhatsApp Available