Terms & Condition

Welcome to sainly.in (“Website”), owned and operated by Sainly International, a proprietorship firm based in Jaipur, Rajasthan, India. By accessing or using this Website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

If you do not agree with these Terms, you may discontinue using the Website.

1. Company Information

Business Name: Sainly International
Business Type: Proprietorship
Email: admin@sainly.com
Phone: +91 9116617473
Registered Address:
J-236(C), Deepak Marg, Near Sharma Hospital,
Adarsh Nagar, Jaipur, Rajasthan 302004

2. Eligibility

By using this Website, you confirm that you are:

  • At least 18 years old, or accessing the site under the supervision of a parent/guardian

  • Legally capable of entering into binding contracts

  • Using the Website for lawful purposes only

3. Products & Services

Sainly offers premium-quality fashion products for men, women, and kids.
All products are subject to availability, and the company reserves the right to discontinue any product at any time.

Color Variation Notice:
Product images on the Website are indicative. Minor color differences may occur due to lighting, photography, and device screen resolution.

4. Order & Shipping Policy

  • We offer shipping across India only.

  • International orders are not accepted on sainly.in (global customers may use sainly.com).

  • Estimated shipping time: As mentioned on individual product pages (typically based on availability & location).

  • Free Shipping: Available on all orders across India.

  • Orders are shipped through trusted logistics partners including Shiprocket, Blue Dart, and others.

Sainly reserves the right to cancel or refuse any order due to:

  • Unavailability of stock

  • Inaccurate pricing

  • Payment failure

  • Fraudulent activity or suspected misuse

5. Payment Terms

We support secure prepaid payments through:

  • Razorpay

  • GoKwik Checkout

  • UPI, Credit/Debit Cards, Wallets, Net Banking (as supported by payment gateways)

COD (Cash on Delivery):
COD is enabled via GoKwik on specific collections, additional terms may apply as per GoKwik’s policies.

Non-Refundable Charges:
Payment gateway convenience charges, if any, are governed by Razorpay/GoKwik and are non-refundable.

All payments must be made in Indian Rupees (INR).

6. Returns, Refunds & Exchanges

Our Returns & Exchange Policy is available at:
https://www.sainly.in/pages/return-and-exchange-policy

Key Points:

  • Return window: 7 days

  • Eligibility: Product must be unused, unwashed, and with all tags attached

  • Refunds: Issued to original prepaid payment method after quality check

  • Store credit: Not applicable

  • Exchanges: Allowed as per policy on the Returns page

  • Returns not meeting the eligibility criteria may be rejected.

7. User Accounts

  • Creating an account is optional.

  • Customers may complete checkout as guests.

  • If an account is created, users are responsible for safeguarding their login credentials.

  • The company is not liable for unauthorized account access resulting from user negligence.

8. Website Usage Rules

Users agree NOT to:

  • Copy, modify, or distribute Website content without permission

  • Use the Website for fraudulent or illegal purposes

  • Interfere with the Website’s functionality or servers

  • Use bots or automated tools without permission

Violation may lead to account suspension or order cancellation.

9. Intellectual Property Rights

  • "Sainly" is a registered trademark of Sainly International.

  • All Website content—including text, designs, graphics, logos, product images, and layouts—are the intellectual property of Sainly International.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. WhatsApp Communication Consent

By purchasing from or interacting with Sainly, you consent to receive:

  • Order updates

  • Delivery notifications

  • Support messages

  • Promotional offers (optional)

via WhatsApp Business on the number provided during purchase.

Users may opt out anytime by replying STOP or contacting customer support.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Sainly is not liable for any indirect, incidental, or consequential damages arising from use of the Website or products.

  • The company is not responsible for delays due to logistics partners, natural events, or unforeseen disruptions.

  • Product variations in color or minor design elements shall not be considered defects.

12. Pricing & Billing

  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

  • Sainly reserves the right to modify prices or discontinue discounts without prior notice.

  • Errors in pricing may lead to order cancellation even after payment; the amount will be refunded.

13. Third-Party Services

We use third-party services including:

  • Razorpay (payment processing)

  • GoKwik (checkout & payment optimization)

  • WhatsApp Business (communication)

  • Courier partners such as Shiprocket and Blue Dart

Your data may be shared with these partners solely for order processing and support, as per our Privacy Policy.

14. Governing Law & Jurisdiction

These Terms are governed by Indian law.
Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

15. Changes to Terms

Sainly reserves the right to update or modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Website after changes constitutes acceptance.

16. Contact Us

For questions, support, or legal concerns:
📧 Email: admin@sainly.com
📞 Phone: +91 9116617473